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Alex Noble

Account Director
McAfee
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10 Jan 2008
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London
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Followed by John Sims, Martha Boyle and 5 others you follow
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Alex's opinions

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Alex Noble

Voice biometric security after the UK DWP ends trials

An interesting story last month on Silicon.com, that the UK Department of Work & Pensions has abandoned its trials of voice biometrics as an anti-fraud tool.This is not a snap decision, as Silicon.com reports that the DWP has spent at least £2.4m on trials since May 2007. This is one of the largest payment organisation’s in the UK, so its dec...

02 December 2010 /security /retail

Alex Noble

Instant Messaging and its strange survival in B2C banking

The BBC News website had a great article last week on the slow but steady decline of Instant Messaging. It was not so long ago that Instant Messaging (IM) was seen as the tool that would replace e-mail. Some technology players still think this might happen (think of Google Wave, for example) but the majority now view IM as a technology that has...

07 June 2010 /retail

Alex Noble

The long-term trends behind the RBS job losses

It's always sad to see job losses on this scale and (if it's correct) the Finextra calculation that Royal Bank of Scotland has cut 22,600 jobs since the crisis began, helps provide an indication of the human cost of the banking crisis. The problem is that while popular anger at senior banking mangers is in many cases justified, most of those who a...

10 May 2010 /retail

Alex Noble

Biometrics, cost and password resets

An interesting story about Bank Leumi on Finextra just before Christmas. It seems that Bank Leumi will be using voice biometrics for password re-sets for online banking. There are a couple of interesting things about this. The first is that password re-sets are an absolute pain for helpdesks and similar types of contact centre. Depending on whet...

05 January 2010 /security /retail

Alex writes about

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  • payments
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  • retail banking

Alex's opinion archive

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